At Woodbrass, we are available to accompany you before or after your order. Here are the channels at your disposal:

📩Contact form (SAV, returns, complaints)
For any request related to a current order, product return, breakdown or delivery:
👉Access the after-sales service form
🔹 Selects your order
🔹 File tracking from your customer account
🔹 Ability to attach files

💬Chat online
Our team answers you live to help you choose a product or better understand our offers.
Available at the bottom right of our website, during opening hours.

📧Email
For questions about a product before purchase:conseil@woodbrass.com

For a quote request or an order by order form:pro@woodbrass.com

A question about an invoice:service-adv@woodbrass.com

📞By phone
You can call us at01 86 65 03 03 03
🕘 Monday to Friday: 9am - 6pm
🕙 Saturday: 10am - 6pm

ipecialAll the useful information
👉 Opening hours, deadlines, follow-up, complaints, returns...
Find the answers to your questions in ourKnowledge base