Don't worry! It is common for orders to be shipped in several packages.

At Woodbrass, some items may be shipped from different warehouses or at different times (depending on availability or carrier chosen).
This can lead to anPartial receipt of your order.

🧭 Here's what you can do:

• Check your shipping confirmation emails:
  ➤ You will find one or more follow-up links.
  ➤ Check if other packages are still being delivered.

• If you have ordered an item in replenishment, it will be shipped as soon as it returns to stock.
  ➤ This information is specified in your order tracking.

• The status"By partial shipment"It may appear in your customer area if not everything has yet been delivered.

📩 Need help?

If you have any doubt or if an article seems missing without explanation, ourCustomer serviceis at your disposal to check with you the status of the shipment.

💡Tip:Consider checking your inbox (and spam) so you don't miss an additional shipping notification.