If you refuse your package at the time of delivery, it automatically returns to our warehouse.

📦 Concretely

• The package is returned to us by the carrier
• Upon receipt, we process your file
• You are refunded once the package returns to us

💰 Return costs

⚠ [+seeing costs applied by the carrier arededucted from repayment.

👉 Their amount may vary depending on the type of package and the carrier used.

🙂 Deadlines

The refund is madeAfter receipt and verification of the packageon our premises.

💡 Namely

• Refuse a package = automatic return
• If you have any doubt before delivery, it is betterContact us upstream
• In case of defective product or error, costs can be borne

📬 Need help?

👉 Contact us here:
https://woodbrass.com/pages/contact-service-client?country=EN