When and how will I be refunded?

When and how will I be refunded?

💰Refund after a return

  • As soon as your package isReceived and controlledThrough our teams, we are launching the refund.

  • The amount is creditedon the means of payment used when purchasing(Bank card, PayPal, Alma, etc.).

  • If you paid byBank transferThanks for forwarding your RIB to:service-adv@woodbrass.comso that we can make the refund.

  • You will receive your refundNo later than 14 days after receiptof your return to our premises.

  • In most cases, this period isShorter: Usually count3 to 5 working daysafter validation of the return.

🛠 SwedeProducts under warranty

  • If your item has a defect covered by the warranty, our after-sales service organizes pick-up and, if necessary, refund.

📬Need some help?

👉 Contact our after-sales service directly via this form:
Service form