As soon as your package isReceived and controlledThrough our teams, we are launching the refund.
The amount is creditedon the means of payment used when purchasing(Bank card, PayPal, Alma, etc.).
If you paid byBank transferThanks for forwarding your RIB to:service-adv@woodbrass.comso that we can make the refund.
You will receive your refundNo later than 14 days after receiptof your return to our premises.
In most cases, this period isShorter: Usually count3 to 5 working daysafter validation of the return.
👉 Contact our after-sales service directly via this form:
Service form